Doug S Automotive Solutions — Car Repair in Renfrew

Reviews of Doug S Automotive Solutions

• Elizabeth

  Added 2016.04.10

  Other garages had looked at it and recommended a costly repair of changing two of my oxygen sensors. Doug looked at it, and hooked up some equipment that I had not seen in other garages, and apparently was connected directly to Ford, and within 15 minutes had told me that he could fix the problem for a MUCH lower figure. And it would be fast. I told him to go ahead, and within a half hour, I had my truck back, with a guarantee, and was on my way. That was over a year ago. The light has never come back on, my fuel mileage has improved a b it. I have waited this long just to make sure, and now I am. If I am ever up in the Renfrew area again, I will certainly stop in to Doug's again, and tell him just how good he is, and how much I appreciated his good and honest service.
• Xavier

  Added 2014.06.23

  I was fortunate enough to find Doug's Auto Solutions in Renfrew, when the check engine light came on, on my 2009 Ford truck, for the third time.
• Richard

  Added 2014.05.07

  The comments from Khaled Moqbel are the direct result of the BBB determining that his comments and accusations were untrue and as a result of the fraudulent information he provided he posted on google because the BBB would not acknowledge his claims. It should be noted that we are not the first business to fall victim to this persons dishonest tactics.
• Timothy

  Added 2013.12.06

  Worst experience ever . !!People be aware !! DO NOT BRING YOUR Vehicle to them period . If you want to empty your bank accounts and deal with crook mechanic , go ahead . Story began when I brought my diesel van to them. They sweet talked to me and refused to let me pay for towing. Doug ( the owner) promised to drop his rate from $110/ hour to $90/ hour and fix the problem since he is a diesel engines expert . He provided an estimate and flexible payments plan for 3 months so I said lets do it .Everything seemed normal. A week later, Doug called to informed me that the van goes into limp mode and don't know why . And they can't fix it . They replaced the transmission and still the van wasn't fixed . Then, I got the bill which was higher than the estimate that I got. Guess what, Michelle ( Doug's wife ) requested a full payment in order to release my van . That wasn't what we agreed !!!!! she threatened with calls and emails If they don't receive full payment within the next 3 days they will apply a $65 / day storage fees INCLUDING Weekends . I tried to call and speak with Doug since he gave his words but every time I call , his wife ( Michelle) will find an excuse. Doug never returned my calls and I could hear him whispering to his wife when I called . I had no choice but to scramble and borrow money from my friends and go get my broken van. The estimate was $4500 and I paid over $5311. My van is getting towed now to another honest mechanic and I'm hiring a lawyer to get my money back. This is my story people .